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Your privacy is extremely important to us. To better protect your privacy, we
provide this notice explaining our online information practices and the choices
you can make about the way your information is collected and used at this site.
In
summary, we are deeply concerned with your desire to protect your personal
information on the internet. We are not in the business of, nor have any desire
to be in the business of collecting, sharing, or selling personal information.
Traxxas will never share or sell your personal
information, including your e-mail address, to other companies for any reason,
unless required by law, such as in response to a court order or subpoena.
We want you to use our site with
the confidence that submitting your information to Traxxas does not expose you
to receiving unwanted messages and solicitations from any third parties outside
of Traxxas.
Our Commitment To Security
We have put in place all the appropriate physical, electronic, and managerial
procedures to safeguard and help prevent unauthorized access, maintain data
security, and correctly use the information we collect online.
The Information We Collect
The types of personally identifiable information that may be collected from our
site include: name, address, e-mail address, telephone number, fax number, and
information about your interests in and use of various products, programs, and
services. We also may collect certain non-personally identifiable information
when you visit many of our web pages such as the type of browser you are using
(e.g., Netscape®, Internet Explorer®, the
type of operating system you are using, (e.g., Windows® or
Mac OS® and the domain name of your internet service
provider (e.g., America Online®, Earthlink®).
Credit Card Information
Traxxas does not keep or store credit card information on Traxxas servers.
Traxxas uses a secure encrypted connection (SSL) to transfer your personal information
(billing information etc.) to a Bank of America® credit card validation center.
Once the transaction is complete your credit card information is removed from our systems.
Fraud Protection
BuyTraxxas.com requires that the shipping address be the same as the billing address on the
credit card. We also require inputting the 3 or 4-digit validation code printed
on the back of the credit card. Finally, our shipping carrier protects against fraud by not allowing a package to be redirected to an address other than the cardholder's billing address after the package has been shipped.
How We Use The Information
The information we collect is used to provide an interactive experience. We use
this information to facilitate participation in the interactive areas of our
site. We may use the information you provide about yourself to fulfill your
requests for our products, programs, and services, to respond to your inquiries
about our offerings. We sometimes use this information to communicate with you,
such as to notify you when we make changes to our subscriber agreements, to
fulfill a request by you for a catalog, or to contact you about your account
with us.
From time to time we may use your personal information to offer you other Traxxas
products, programs or services that we believe may be of
interest to you. These would only be items created and sent directly from
Traxxas and not by any outside party or vendor. Whenever there is a form
requesting information, you will have the option to check a box in order to NOT
receive any future marketing materials from Traxxas.
We sometimes use the non-personally identifiable information that we collect to
improve the design and content of our site and to enable us to personalize your
internet experience. We also may use this information in the aggregate to
analyze site usage.
We will disclose information we maintain only when required to do so by law,
for example, in response to a court order or a subpoena. We also may disclose such information in response to
a law enforcement agency's request.
Agents and contractors of Traxxas who have access to personally
identifiable information are required to protect this information in a manner
that is consistent with this Privacy Notice. Examples of this would include
credit card processing and shipment tracking services. They are not allowed to
capture and use your personal information for any purpose outside of official
Traxxas business.
Although we take appropriate measures to safeguard against unauthorized disclosures of
information, we cannot guarantee you that personally identifiable information
that we collect will never be disclosed in a manner that is inconsistent with
this Privacy Notice. Inadvertent disclosures may result, for example, as a
result of unauthorized access (hack attempts) to the site. Finally, Traxxas
will not use or transfer personally identifiable information
provided to us in ways unrelated to the ones described above without also
providing you with an opportunity to opt out of these unrelated uses.
Cookies
To enhance your experience with our site, some of our web pages use
"cookies." Cookies are text files we place in your computer's browser
to store your preferences. Cookies, by themselves, do not tell us your e-mail
address or other personally identifiable information unless you choose to
provide this information to us by, for example, registering at our site.
However, once you choose to furnish the site with personally identifiable
information, this information may be linked to the data stored in the cookie.
We use cookies to understand site usage and to improve the content and
offerings on our sites. For example, we may use cookies to personalize your
experience at our web pages (e.g. to recognize you by name when you return to
our site), or save your password in password-protected areas.
How To Contact Us
If you have any questions or concerns about the Privacy Notice for this site,
or its implementation please contact us at shopkeeper@Traxxas.com.
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